Short notice cancellation or reschedule are very painful for a small business like us. Hopefully you agree our policies. If you cannot agree with our policies, please refrain from booking with us.

Thank you.

Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, flight delays, car problems, snowstorms, and illness are just a few of the reasons why one might consider canceling an appointment. In our desire to be effective and fair to all of our clients, and out of consideration for our therapists’ time, we have adopted the following policies:

• In most cases, a 24-hour advance notice is required when canceling an individual appointment.  This allows the opportunity for someone else to avail themselves of our services.

• If you are unable to give us the minimum 24-hours advance notice, and we are unable to fill your time slot, you will be charged the full amount of what would have been your treatment fee.

• On the other hand, if we are able to fill “your” time slot with somebody else, you will not be charged for that missed appointment.

• If we manage to fill your slot, you will be able to reschedule your appointment, but you will not be able to cancel it. If you need to cancel, you will not be refunded.

Reschedule Policy

We require you to notify us of any eventual rescheduling no later than 24 hours prior to the scheduled time of the treatment.

Thank you for your understanding and patience.

No Show

If you do not show up without giving any notice to us (No show), you will not be able to book your appointment with us in the future.